Contact
We answer by email
There is no contact form and no chatbot. You write to a mailbox that a person reads.
Product and delivery support
Questions about the Deep Analysis, your birth-data submission, corrections, delivery or the report content.
We normally reply within two business days.
Payment, invoice, withdrawal and refunds
The checkout, invoice and payment are handled by Digistore24 as the contracting seller. Questions about a charge, an invoice, withdrawal or a refund are answered fastest through the Digistore24 order support and buyer portal linked in your order confirmation email.
If you are unsure where your question belongs, write to our support address and we will point you to the right place.
Privacy requests
For access, correction or deletion requests about your personal data, write to info@astrocadence.com
Please do not send birth details, health information or information about another person by email unless our support explicitly asks for a specific correction.