Astrocadence

FAQ

Questions and answers

Everything important about the product, ordering, delivery and your data. If something is missing, support is one email away.

The product

What does the Deep Analysis contain?

A connected interpretation of your natal chart: core identity, core tension, growth direction, major chart patterns, house rulers, element balance, life areas such as relationships, work, finances, family, creativity, communication, daily rhythm, spirituality, shadow and community, planet portraits, a synthesis of dominant themes and a clearly dated secondary-progression layer.

The full chapter outline and sample pages are shown on the product page before purchase.

Why does length vary by birth chart?

Charts differ in how many patterns, aspects and configurations they contain. A report honestly reflects that variation. Your final Deep Analysis contains at least 20 pages. Its exact length depends on the structure of your birth chart.

Why is my exact birth time required?

Houses, the Ascendant and other time-dependent factors are part of the advertised analysis and cannot be calculated correctly without the exact time. What counts is the local time at your place of birth, exactly as recorded on your birth record, and stated unambiguously as am or pm or in 24-hour format. A birth record is the most reliable source.

If your birth time is unknown, please do not purchase this product. Do not guess the time either: an estimated birth time shifts the houses and produces wrong interpretations. Our work depends on precision, and that requires your exact birth time.

Does the report cover current transits?

No. The report contains a clearly dated secondary-progression layer as symbolic developmental context. Current transits are not part of this product.

Can I order a report about my partner or child?

No. At launch, customers may submit only their own birth details. Reports about partners, children or other third parties are not accepted.

Ordering and delivery

When does the 48-hour delivery window start?

At the later of two objective moments: verified payment and recorded receipt of your complete, technically valid birth-data submission. We confirm the exact due date and time by email, stated in the Europe/Berlin timezone.

If we need to clarify something material about your submission, the clock pauses when we send you the question and resumes when your corrected submission arrives.

How is the PDF delivered?

As an email attachment to the address verified at checkout. The filename and subject stay neutral. If the email does not arrive, contact support and we will verify the send state and resend it.

Who is the seller, and who makes the report?

The checkout, invoice, payment and the return process are handled by Digistore24 GmbH as the contracting seller. Astrocadence prepares and delivers the report as the supplier and is your contact for everything about its content.

What appears on my bank statement?

The charge is processed by Digistore24 GmbH, so its name may appear on your bank or card statement instead of Astrocadence.

Can I correct a mistake in my birth details?

Yes. Contact support as soon as possible. Before generation begins, corrections are straightforward. If an error caused by our processing appears in the delivered report, we correct and resend it at no cost.

How do withdrawal and refunds work?

Digistore24 provides the withdrawal information, the electronic withdrawal function and the refund process. The applicable return policy on file for this product is 60 days from the first payment. The withdrawal page explains where to find these functions.

AI, review and privacy

How is AI used, and who checks the report?

AI assists the synthesis step: it helps connect the calculated chart factors into readable chapters within defined boundaries. A person reviews the complete report against a documented checklist before it is approved and sent. The method page describes all three stages.

What happens to my birth details?

They are used to calculate your chart and prepare your report. Astrocadence does not maintain a customer account database. Limited order status is retained for fulfillment and legal operations. Birth details and reports are processed only in the systems described in the privacy notice and deleted under the stated retention schedule.

Is my data used to train AI models?

No. Inputs are minimized, provider training options are disabled where supported, and the data flow is documented in the privacy notice.

Astrology and its limits

What can astrology provide, and what can it not?

Astrology offers symbolic perspectives that many people find useful for self-reflection. It is not scientifically validated, and the analysis does not claim otherwise.

The report is not medical, psychological, legal, financial or other professional advice, and it does not predict specific future events. You decide which perspectives are meaningful for you.

Will the report tell me what to do?

No. It describes patterns, tensions and resources and offers perspectives. Decisions remain yours.

Languages and countries

Which languages are available?

The website and the report exist in English and German. You select exactly one report language before checkout and receive one report in that language. One purchase never includes both languages or a translation.

Where is Astrocadence available?

Astrocadence is currently launching from Germany. Checkout is in EUR through Digistore24 GmbH. Choose one report language: English or German.

If you reach the offer from another country and Digistore24 GmbH accepts your order, you receive the same EUR price, the same language choice and the same conditions.

Your question is not answered here? Contact support